Shipping / Returns

Within USA

Please provide us with a valid residential address that can accept shipments.
For products currently in-stock, we will make every effort to ship products within 2 days of order placement.

Our standard methods of shipping within the continental United States are UPS Ground and USPS First Class/Priority Mail, and generally takes 5-10 business days for delivery.

Flat rate $4.95 within USA, Orders over $75 qualify for free ground shipping.

Worldwide Shipping

We ship worldwide via US Postal First Class/ Priority service.
Shipping to Canada: $15.00, International: $25.00 flat rate.

Return Policy

If you are unsatisfied with the product you received, please return the unused merchandise and receipt to the following address within 30 days from the ordered date for a refund:

Exchange/Return Dept.
11171 SW Boones Ferry Road
Portland, OR 97219

We will confirm when we have received your items and processed your refund. Apologies, but we do not reimburse return shipping charges.

Canceling an Order

Once your order is confirmed, changes to your order cannot be made. Please 
e-mail us  as soon as possible if you like to cancel your order prior to shipment. Please take note that most orders are processed immediately and can enter the shipping process within hours. If your order has already entered the shipping process, it cannot be changed or canceled, and therefore, will be treated as a return.