Please provide us with a valid residential address that can accept shipments.
For products currently in-stock, we will make every effort to ship products within 2 days of order placement.
Our standard methods of shipping within the continental United States are UPS Ground and USPS First Class/Priority Mail, and generally takes 5-10 business days for delivery.
Flat rate $4.95 within USA, Orders over $75 qualify for free ground shipping.
We ship worldwide via US Postal First Class/ Priority service.
Shipping to Canada: $15.00, International: $25.00 flat rate.
If you are unsatisfied with the product you received, please return the unused merchandise and receipt to the following address within 14 days from the ordered date for a store credit:
416-A Bosworth Street
San Francisco, CA 94112
We will confirm when we have received your items and processed your refund. Apologies, but we do not reimburse return shipping charges.
Canceling an Order
Once your order is confirmed, changes to your order cannot be made. Please e-mail us or call us at 415.337.8481 as soon as possible if you like to cancel your order prior to shipment. Please take note that most orders are processed immediately and can enter the shipping process within hours. If your order has already entered the shipping process, it cannot be changed or canceled, and therefore, will be treated as a return.